Shipping policy
Thank you for shopping with Bhoon! We're committed to getting your pet products to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times We ship Australia-wide. Estimated delivery times are:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–5 business days
Delivery times may vary depending on your location and carrier availability.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders.
Order Tracking Once your order has been dispatched, you'll receive a confirmation email with tracking information so you can follow your delivery.
Delays Occasionally, deliveries may be delayed due to factors outside our control such as weather, carrier delays, or high demand periods. We appreciate your patience.
Questions? If you have any questions about your order, please contact us and we'll be happy to help.